Robotics Sportster Flash x2 Betriebsanweisung PDF herunterladen (Seite 26)

22 Sportster Flash x2 - User’s Guide

Troubleshooting x2 Client Connections

Use the chart below to understand issues affecting your Sportster

modem and how to fix them:

Step This may be the issue Do this

x2 may not be enabled

on your Sportster.

See the section “How to Tell if x2 is

Enabled” (Use the ATI7 command)

x2 protocol issues

Use the ATI11 command and check the

“x2 status” field for more information.

If this message

appears

You cannot use x2

because

“Multiple

CODECS in

channel”

There are multiple

analogue-to-digital

conversions on the

channel.

“Remote

modem is not

x2”

The remote modem

does not support x2.

“Channel is x2-

capable but

feature is not

installed”

The modem has not

been upgraded to x2.

Your Sportster may be

connected to the public

network via a PBX or

other telephone

equipment with

analogue-to-digital and

digital-to-analogue

conversions.

Contact your telephone equipment vendor

for information about obtaining pure

analogue service.

Due to extra analogue-to-digital

conversions performed by some PBX’s

and other telephone equipment, x2 client

modems may not be able to make x2

connections.

There is another issue. Do the following:

• Visit the 3Com, U.S. Robotics brand

x2 Web Site at http://www.3Com.com

• Contact 3Com Technical Support

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